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Operations Manager-Luxury Apartments in Chicago at Village Green

Date Posted: 6/17/2018

Job Snapshot

Job Description

We are looking for a customer service focused Assistant/Operations Manager for our award-wining luxury apartment communities  The Apartment Community Operations Manager assists the Property Manager with activities involved in the successful day-to-day operation of the community with strong emphasis on, resident satisfaction, accounts receivable and leasing. 


  • Establishes and maintains good relations with residents, prospective residents, and vendors

  • Leads the lease renewal process through proactive interaction with residents

  • Maintains the Accounts Receivables for the community.

  • Ensures the move-out process is followed

  • Inspects condition of move-outs in a timely manner in order to document charges prior to refunding security deposits.

  • Creates marketing plans and actions for long-term vacant apartments

  • Assists with staff interviews, coaching, training and recognition.   

Job Requirements


  • College degree and 2+ years as a lead or supervisor in a multi-housing, leasing or hospitality environment.

  • Previous experience working in an operational type role preferred

  • Good computer skills with emphasis on Microsoft Word and property management software, and Excel 

  • A strong understanding of accounting principals

  • Good organizational skills

  • Supervisory skills

  • Prefer real state license

  • Ability to communicate effectively

  • Must be team oriented